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READYNAS10200 hard drives don,t start up
Last week my NAS 102 did not respond. I local PC-guy looked at the problem and told me to buy a used NAS102 as the drives looked healthy. So I bought a used NAS102 on eBay. The new one connects but b...
larsgeln wrote:
Last week my NAS 102 did not respond. I local PC-guy looked at the problem and told me to buy a used NAS102 as the drives looked healthy. So I bought a used NAS102 on eBay. The new one connects but but say no folder on my PC.
Can you access the NAS admin web ui? Browse to https://nas-ip-address/admin (using the real IP address instead of the nas-ip-address placeholder)
You can find the NAS IP address in your router's attached device list.
The old NAS did not respond to https://nas-ip-address. The new one did. I got a safety warning. I bypassed the warning and typed the usual password. Got into netgear and netgear answers "can't acess the drives" . That was happened yesterday also, but first I was advised to update from V6.10.5 to V6.10.10. Powered off and swapped the drives. Powered on again but no better result. I stopped on this step and did not push "next". I will not risk the old drives maybe to be reformated. I have no empty spare drive. Can I go further or is it better to use R-linux I have read about in this community.
I have a SUB connected hard drive I use to back up my NAS. But the latast is since 2020! Can this device be used as SATA adaptor for one of the NAS-drives and get the files using R-linux.
Regards
Lars-Goeran
larsgeln wrote:
but first I was advised to update from V6.10.5 to V6.10.10.
FWIW, that was waste of time.
larsgeln wrote:
Can I go further or is it better to use R-linux I have read about in this community.
R-linux won't work with an RN102. You could use something like ReclaiMe (which supports both linux software RAID and BTRFS). While that is not free, you can download it for free and see if it can find your files.
One thing that would also be useful is to run the vendor diags on the drives. Seatools for Seagate, Dashboard for Western Digital. That would require connecting the disks to a Windows PC (either with SATA or a USB dock/enclosure).
larsgeln wrote:
I bypassed the warning and typed the usual password. Got into netgear and netgear answers "can't acess the drives" .
I stopped on this step and did not push "next".
The warning is usual, but the message is not. Was the NAS actually asking you to do a factory install? Can you post a screenshot?
Also, can you download the log zip file from the logs page of the web ui?
- Spoiler
This is the answer in swedish. ReadyNAS detects no discs.
. Confirm that discs are installed.
. If discs are installed, swap the discs.
. Go to community.
Blue square i NEXT.
larsgeln wrote:
This is the answer in swedish. ReadyNAS detects no discs.
. Confirm that discs are installed.
. If discs are installed, swap the discs.There are two main possibilities here:
- both disks have failed
- the sata backplane in the NAS isn't working (either a bad chassis or a power issue).
One path is to test the disks in a Windows PC using vendor tools (Seatools for Seagate, Western Digital for Dashboard). You can connect the disks either with SATA or a USB adapter/dock. Windows won't mount the disks, but the vendor tools should be able to find them.
- If they can't, then you are likely dealing with a double disk failure.
- If they can, then I recommend doing the full long diagnostic test on each of them.
Another path is to try a factory default with a spare disk (not in the array). If that works, it will be reformatted, so make sure there is nothing on it you care about.
- If that succeeds, then you are dealing with bad disks.
- If it fails, then likely it is a bad chassis/power issue.
Note that I did not ask you to swap the drives back to the original unit, and doing so was not a good idea if the chassis really is bad. I asked you to connect the old NAS with no drives installed and see if RAIDar recognizes it.
No respond at all.
Regards
Lars-Goeran
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