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Forum Discussion
Solved
Remote or readyCloud
Sort of new, setup my NAS several months ago, have access and all mostly works - having some remote connection issues with readyCloud but connect fine with readyNAS remote. I have an idea of the issu...
Hello JennC,
I was on a trip and had no access to try anything until recent. Here is what I had to do.
- Logged into Netgear account and remove the NAS
- Logged in to Netgear Remote account and delete it
- Logged back in to Netgear account and search/find my NAS by serial number
- Logged in to my NAS and turn cloud back on and registered with my Netgear account
All is working now. The solution came from Deniro in a private message after reviewing the logs I sent. Apparently, my account did not fully migrate over. Hope this helps someone else if they are having the same issue.
Thank you for your support.
Hello 4xholic
Welcome to the forum!
ReadyNAS remote is using old P2P account to access ReadyOS4 and ReadyOS5 devices on ReadyNAS Remote utility.to create account you can access website http://remote.readynas.com.
ReadyCLOUD is using MyNETGEAR account(we also call it SSO account) to access ReadyOS6 on ReadyCLOUD client and ReadyCLOUD portal(http://readycloud.netgear.com),
what device are you using?do you have any trouble to access your device remotely?
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