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Forum Discussion
Solved
Remote or readyCloud
Sort of new, setup my NAS several months ago, have access and all mostly works - having some remote connection issues with readyCloud but connect fine with readyNAS remote. I have an idea of the issu...
Hello JennC,
I was on a trip and had no access to try anything until recent. Here is what I had to do.
- Logged into Netgear account and remove the NAS
- Logged in to Netgear Remote account and delete it
- Logged back in to Netgear account and search/find my NAS by serial number
- Logged in to my NAS and turn cloud back on and registered with my Netgear account
All is working now. The solution came from Deniro in a private message after reviewing the logs I sent. Apparently, my account did not fully migrate over. Hope this helps someone else if they are having the same issue.
Thank you for your support.
It states it has already been upgraded. I was reading another post and they mentioned logging in to teh admin account via web - how is this done? As far as I know I only have 1 account. The email address associated with the old account is now the address on the myNetgear account. When I log into readycloud via the web I use this email/pw. However, will this conflict if one of the users on the NAS has the same email?
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Here are the account setups now:
myNetgear: email1@...
NAS: Admin: no email, access when connect to same network via IP address
Acc1: email1
Acc2: email2
Cloud: email1
Tried changing email on Acc1, still cannot access. However, now readycloud says unit is offline - not sure the email change had anything to do with it or not.
Regarding the readyNAS remote, should I delete this??
Hello 4xholic,
ReadyNAS Remote is for legacy units such as ReadyNAS OS4 and OS5 units. You are using ReadyNAS 202 which is a ReadyNAS OS6. So, you would not be needing this ReadyNAS Remote.
Regards,
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