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Forum Discussion
remove all traces of readycloud desktop app
I like many others am having problems syncing using the ReadyCloud desktop app. I would like to uninstall the app and remove all traces, including saved user settings, from my PC in order to try a t...
Hello tkernaghan,
I understand you want the computer to completely remove the app from its memory. This is just same procedure with any other software you install to your computer.
I assume you are using Windows, maybe this link will help. Just take note that doing the registry is risky, you are at your own risk espcially if you are not that knowledgeable dealing with it. I still recommend you get someone who is comfortable with it.
Regards,
I am comfortable with it all and have tried this. It doesn't work. What did finally work for me was to disable the anti-virus on the ReadyNAS. That allowed me to actually use the device from within file explorer. The shares were already mapped, but it was taking forever to try and access a sub folder or a file.
Hello tkernaghan,
I didn't know AntiVirus would affect accessing the shares via ReadyCloud. There is a known performance problem when this is enabled. Are getting this performance problem even when locally accessing the shares (no ReadyCloud) and sub folders?
Regards,
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