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Forum Discussion
remove all traces of readycloud desktop app
I like many others am having problems syncing using the ReadyCloud desktop app. I would like to uninstall the app and remove all traces, including saved user settings, from my PC in order to try a t...
I am comfortable with it all and have tried this. It doesn't work. What did finally work for me was to disable the anti-virus on the ReadyNAS. That allowed me to actually use the device from within file explorer. The shares were already mapped, but it was taking forever to try and access a sub folder or a file.
Hello tkernaghan,
I didn't know AntiVirus would affect accessing the shares via ReadyCloud. There is a known performance problem when this is enabled. Are getting this performance problem even when locally accessing the shares (no ReadyCloud) and sub folders?
Regards,
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