Forum Discussion

Aspirant

Dec 30, 2015

Solved

Remove devices from android ReadyCLOUD

I added Readynas to ReadyCloud and then I change HDD to new one. After installation system on new one, I added Readynas again to ReadyCloud. How to remove first one from android ReadyCLOUD? Via www ...

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mdgm-ntgr
Jan 04, 2016
Hi n_damian,

I have sent you a suggestion to try. Check your PM inbox.

JennC

NETGEAR Employee Retired

Dec 30, 2015

Hello n_damian,

Sorry but your question is a bit confusing. What I understood is you changed the disks that were inserted to the ReadyNAS and re-enabled ReadyCloud again.

Please give me more detailed steps you have taken. ReadyCloud is a feature that you can disable and enable in the ReadyNAS admin page and it has nothing to do with adding or changing the disks inserted to the NAS.

Regards,

n_damian

Aspirant

Dec 30, 2015

Android app shows 3 devices. Web gui shows 2 devices. rndu2 and rndu2000 is the same Readynas.

n_damian
Aspirant
Dec 30, 2015
1. I added ReadyNas (rndu2000) to ReadyCloud.
2. Turn off ReadyNas and insert new hdd.
3. Turn on and reset device to factory default.
4. I added ReadyNas (rndu2) to ReadyCloud.

Android app shows 3 devices. rndu2 and rndu2000 is the same Readynas. How to remove rndu2000 from android ReadyCLOUD list.
- BrianL2
  NETGEAR Employee Retired
  Dec 31, 2015
  Hi n_damian,
  
  Try to clear the cache of the app or uninstall/reinstall it.
  
  Hope this helps!
  
  Kind regards,
  
  BrianL
  NETGEAR Community Team
  - n_damian
    Aspirant
    Dec 31, 2015
    It doesn't help.
    When I installed ReadyCLOUD on the new device (iPad) I have the same problem.