Forum Discussion

Aspirant

Dec 30, 2015

Solved

Remove devices from android ReadyCLOUD

I added Readynas to ReadyCloud and then I change HDD to new one. After installation system on new one, I added Readynas again to ReadyCloud. How to remove first one from android ReadyCLOUD? Via www ...

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mdgm-ntgr
Jan 04, 2016
Hi n_damian,

I have sent you a suggestion to try. Check your PM inbox.

n_damian

Aspirant

Dec 30, 2015

Android app shows 3 devices. Web gui shows 2 devices. rndu2 and rndu2000 is the same Readynas.

n_damian

Aspirant

Dec 30, 2015

1. I added ReadyNas (rndu2000) to ReadyCloud.
2. Turn off ReadyNas and insert new hdd.
3. Turn on and reset device to factory default.
4. I added ReadyNas (rndu2) to ReadyCloud.

Android app shows 3 devices. rndu2 and rndu2000 is the same Readynas. How to remove rndu2000 from android ReadyCLOUD list.

BrianL2
NETGEAR Employee Retired
Dec 31, 2015
Hi n_damian,

Try to clear the cache of the app or uninstall/reinstall it.

Hope this helps!

Kind regards,

BrianL
NETGEAR Community Team
- n_damian
  Aspirant
  Dec 31, 2015
  It doesn't help.
  When I installed ReadyCLOUD on the new device (iPad) I have the same problem.
  - JennC
    NETGEAR Employee Retired
    Dec 31, 2015
    Hello n_damian,
    
    Can you try removing your ReadyCloud account from the rndu2/rndu2000 then re-add it?
    
    Regards,