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Forum Discussion
jrmitchell001
Jan 07, 2017Aspirant
RN102 Cloud Error: Services Offline (Cannot Attach Device)
Ok, getting fed up with this... RN102 on a R7000 Nighthawk router, and cannot get the NAS to come up on cloud and access remotely, will only do local I have searched high and low on this foru...
- Jan 11, 2017
There were some issues with a configuration file as you last did a factory reset on some very old firmware on this box. I manually fixed this config file. Hopefully that has resolved it. If not further investigation will be required.
FramerV
Jan 09, 2017NETGEAR Employee Retired
Hi jrmitchell001,
I apologize for the issues that have been going on with your ReadyNAS.
If I may ask; what firmware are you currently running?
We have a newly released firmware and it has some important updates as well as bug fixes, some of which would probably be solving that issues with your ReadyNAS.
ReadyNAS OS 6 Software Version 6.6.1
Regards,
- jrmitchell001Jan 09, 2017Aspirant
Running V 6.6.1. Still have the issue.
- mdgm-ntgrJan 09, 2017NETGEAR Employee Retired
Can you send in your logs (see the Sending Logs link in my sig)?
- jrmitchell001Jan 09, 2017Aspirant
Logs sent. Hope you see something I don't, because there are no errors or warnings that I can tell. Thanks.
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