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Forum Discussion
RN10200 backup button doesn't work
Hello everybody,
here is my problem:front button "Backup" stopped working.
If i manually launch backup from dashboard,everything works well,i have only one backup in the list.
If i press the frontal backup button,in the dashboard i can see that readynas receive the command,but nothing happens,no errors and backup doesn't start.
I have this problem only this month,5 or 6 weeks ago everything was ok,and i didn't touch anything...no updates,nothing...firmware 6.4.2
Someone can help me?
thank you
5 Replies
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Perhaps try deleting the backup button sequence and then recreate it. In the web ui select backup, then the backup button icon.
I already tried to cancel the process and recreate it but no way,didn't work.
Thank you for helping me
Hello mariokappa,
Welcome to the community!
I suggest contacting support center as it may need to be checked by higher tier remotely.
Regards,
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