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SteadfastElk's avatar
SteadfastElk
Aspirant
Oct 08, 2014
Solved

RN104 - Cloud Functionality and Apps

Happy with a new RN104. Currently two area's of interest:

- It looks like the cloud functionality is a little buggy. According to support, this may be related to with current Netgear server upgrades.
I'm currently unable to properly create and manage ReadyCloud users. Will investigate further.
- Also, I'd like to run some of the available apps like Wordpress and make them accessible from outside my LAN/Internet router.

Looking forward to exploring the expertise in the forums!


  • JennC wrote:
    Hello SteadfastElk,
     
    The share permission settings for ReadyCloud users is done on ReadyCloud URL and not in the admin page. You have to log in as the main ReadyCloud account. When you get to the admin page of the NAS and go to Cloud then click Settings button of ReadyCloud, this will show you the main ReadyCloud account that has the authority to set permissions over ReadyCloud URL. Take note of the ReadyCloud account and log in to readycloud.netgear.com using that account and this should show you the the 3 tabs, Home, Manage and Discover where you will be able to see all invited users under Manage. You will not see the ReadyCloud main account under Manage tab because it is already the main account and you cannot change its settings here, since it is like an admin account for access the NAS via ReadyCloud it has access to all shares.
     
    When you log in to the URL using one of the invited users, it won't have anything about the same NAS under manage tab because it is not the main account and just an invited user, unless this invited user has an access to another NAS where this same account is the main one. The discover tab is for the ReadyCloud URL to detect if there is a NAS on the network where the user is located.
     
    I hope this helps.
     
    Regards,

    Hi JennC,

     

    This sure helps a lot, because it confirms my understanding of how these things work.

     

    One issue is: I'd like to restrict access to all shares from outside the home to read only access. You're saying this can't be done for the Cloud Admin user, so I'll have to live with that. Apparently this is designed behavior.

     

    Thanks very much for all your feedback. I'll consider this the solution.

     

14 Replies

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  • I'm having the same problem here, just wondering if you have fixed the problem and how


    Thanks

    Simon
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    What version of ReadyNAS OS are you running?

    Have you had a look at our knowledgebase articles for ReadyCloud available via support.netgear.com ?
    • SteadfastElk's avatar
      SteadfastElk
      Aspirant

      Currently on 6.4.1.

      Yes, I've had a look at the knowledgebase articles.

      It's still not working.

      • BrianL2's avatar
        BrianL2
        NETGEAR Employee Retired

        Hi SteadfastElk,

         

        Can you confirm if you are still having a problem creating an account through email invite? or giving a registered ReadyCLOUD ID with Read/Write access?

         

        I look forward to your response.

         

         

        Kind regards,

         

        BrianL
        NETGEAR Community Team

         

         

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