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Forum Discussion

Aspirant

Jan 19, 2017

Solved

RN10400 cannot access via ReadyCloud

Hello I have had my NAS for a while now and all works okay from my home network. Up until 6 months or so ago I could access it over the internet using IE/Chrome via my office computer. I ca...

ReadyCLOUD Portal

TerryDav
Jan 20, 2017
Thank you, this has been solved. My account wasn't correctly upgraded from ReadyCloud. When I did this again the problem was solved.

NETGEAR Employee Retired

Jan 19, 2017

Please try sending the logs again. There were no logs attached to your email.

Aspirant

Jan 20, 2017

Thank you, this has been solved. My account wasn't correctly upgraded from ReadyCloud. When I did this again the problem was solved.

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