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Forum Discussion
Retired_Member
Aug 19, 2019RN314 Readycloud
I have I laptop running Windows 7 Pro 64 bit and a Desktop with the same Operating system on my gigabit Network. The laptop logs into Readycloud with ease but the Desktop Readycloud App (latest) rein...
Icewaterhot
Sep 05, 2019NETGEAR Employee Retired
Hello Retired_Member ,
Can you work fine after install this Support package?
Hello Fingerstoo ,
Can you provide the version of your windows10 home?
I tried it on my window10 home 1903, there is no such problem.
- Retired_MemberSep 05, 2019I tried to install the 32 bit package but got the message "not compatability with your system" may do a system restore tonight.
- FingerstooSep 05, 2019Guide
To StephenB
Both NET 3.5 and 4.8 are enabled, see attachment.
Both received an update automatically about a week ago.
Fingerstoo
- FingerstooSep 05, 2019Guide
to iceWaterHot
The attached screenshot shows the version of Windows 10 as 1903 with all latest patches, accumulative updates. My other 3 Windows 10 PCs are also bang up to date and run ReadyCloud perfectly well. I have no commercial antivirus. I have for simplicity only used Microsoft's own security measures. And even the other 3 PCs that run ReadyCloud successfully have exactly the same secuirty set up.
Someone else asked if the versions of Windows were upgrades (I presume that meant from previous versions of Windows, like Win 7, 8 and 8,1). The answer is that ALL 4 PCs were bought with Windows 10 pre-installed by the manufacturer. They have simply been updated (not upgraded) by Microsoft, as is normal. It is just the most powerful of my PCs has developed this problem, just with ReadyCloud. So even I have a one in 4 chance of it not working with the latest version of Windows 10. So even I would find it hard to reproduce on the other 3 PCs that I have!
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