Forum Discussion

Guide

Nov 27, 2015

Sorting numbered folder

When we use ReadyCloud, folders are not sorted “properly,” at least for those in a Mac environment, and I’m looking for a solution. Here’s the situation: Folders that begin with numbers are sorte...

ReadyCLOUD Portal

everytime

Guide

Nov 28, 2015

Hi. I’m not sure about your questions so I can only answer with some of my own.

First, I don’t know anything about a ReadyCloud desktop client. Is that something I download to a Mac? So, I guess the answer is that occurs when I am away from my local network and go to “readycloud.netgear.com/client/en/welcome.html,” click on Sign In, enter User Name and Password, and then browse to a directory with numbered files.

For your second question, I use AFP to access the files locally. When I view a directory, it is displayed (in the Mac OS X Finder) as shown in my question:

Folder name
2. Folder name
3. Folder name
16. Folder name
21.Folder name
23. Folder name
45. Folder name

When I use a Terminal window (Unix), change to the directory on the NAS, and do a simple “ls” it displays the second way:

Folder name
16. Folder name
2. Folder name
21. Folder name
23. Folder name
3. Folder name
45. Folder name

Pardon my lack of knowledge about your questions and the system. Please provide me with a little more information and I’ll try my best to answer.

Thank you for your assistance.

JennC

NETGEAR Employee Retired

Nov 28, 2015

Hello everytime,

ReadyCloud desktop client is a program/application that you can download to access your NAS instead of getting to readycloud.netgear.com. You are using the ReadyCloud web URL, not the desktop client, which is just okay.

Since you are using the URL access, have you tried a different web browser?

I checked this on our own unit and it shows folders are alphabetically arranged.

Regards,

everytime
Guide
Dec 05, 2015
Sorry for the delay. Here's what I've done: I tried ReadyCloud with Firefox, Safari, and Chrome. None of them made a difference.

I think the problem is that ReadyCloud does not look at file or folder names with "intelligence." What Mac OS X does is to parse the file name. It looks at the string of characters and evaluates the pattern. If it finds a group of (concatenated) numbers, it decides that they should be sorted based on the entire number. ReadyCould does not have this intelligence.

Here are two listings.
Mac OS X Finder:

No. I can't do this because ReadyCloud does not permit me to insert an image. When I click on the Insert Image icon I'm unable to browse to the image and dragging it into this window doesn't work.
- StephenB
  Guru - Experienced User
  Dec 05, 2015
  everytime wrote:
  
  I think the problem is that ReadyCloud does not look at file or folder names with "intelligence." What Mac OS X does is to parse the file name. It looks at the string of characters and evaluates the pattern. If it finds a group of (concatenated) numbers, it decides that they should be sorted based on the entire number.
  
  The NAS runs linux, and what you describe is exactly how linux behaves. The sort is strictly alphabetical (and it also is case sensitive, so apple is not next to Apricot). The file list/order is coming from the NAS, not ReadyCloud itself - any adjustment would be done there.