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zhenya's avatar
zhenya
Aspirant
Sep 15, 2020

Unable to get ReadyNAS with Dropbox going

I am trying to setup my ReadyNAS to sync with Dropbox. It goes fine through first few screen, connects to Dropbox, but this is where it ends. 

 

I am prompted with Dropbox - Session window. When Clicking Cloud Storage Path the system attempts for few minutes but times out with "Failed to List Dropbox directories. Failed to list directory from server"

 

 

7 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired
    Sep 15, 2020

    zhenya

     

    Have you checked if you have any firewall on your PC that can limit the access? Or any security software you may have.

     

    You can try to use another browser or PC and retry creating a Dropbox sync. Adding DNS server addresses on your NAS NIC might help as well.

     

    HTH

    • leecronin's avatar
      leecronin
      Aspirant
      Oct 06, 2020

      I'm having the same problem. It is serious. Dropbox USED to work and then suddenly my account stoped. I checked with another dropbox to my readynas and that is ok. I cannot work out what is wrong with my dropbox that is preventing the root directory to be listed. This is seriously messing up my workflow.

       

      I need help.

       

      Thanks.

       

      Lee

    • WilfredReurink's avatar
      WilfredReurink
      Aspirant
      Nov 24, 2020

      I experience exactly the same problem since a week or so. It used to work perfectly.

      Please help.

  • sk_j's avatar
    sk_j
    Aspirant
    Dec 21, 2020

    I noted only certain files/folders updating on my dropbox (all synchronisation complete) when editing / moving files and folders on my ReadyNAS 2304. Tried to re-setup the dropbox sync but the 'Cloud Storage Path' just returns an error - "failed to list dropbox directories" (see below screenshot).

     

    Anyone managed to solve this yet? I note the majority of these are from the tail end of this year, has something changed between ReadyNAs and Dropbox. I have tried different browsers, clearing cookies, restarting the NAS and spoken with Dropbox, and they have sent me over to ReadyNAS as they do not have an answer.

     

    Thanks!

    • zhenya's avatar
      zhenya
      Aspirant
      Dec 21, 2020

      Contact Netgear support and ask to be transferred to Level 2.

      It took some time but they were able to resolve it for me. the issue was the number of directories and their system timed out. Try upgrading to the latest firmware, possibly the change that was done is already released.

      • sk_j's avatar
        sk_j
        Aspirant
        Dec 21, 2020

        I'll give that go. Thank you for the reply.

  • sk_j's avatar
    sk_j
    Aspirant
    Dec 24, 2020

    Just an update.

     

    This was solved via a firmware update and a reboot.

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