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Forum Discussion
user account says NAS offline RN102 #27207196
I have upgraded a user to readycould and now when trying to login via the readycloud app on PC(win7) I cant as the app says that the NAS is offline with a handshake symbol.
I can log on fine via re...
Hello monolith77,
What is the version of the ReadyCloud desktop app? It should be updated too to the latest as that should ask for myNetgear account (upgraded ReadyClloud account) which is in an email address.
Regards,
Hi JennC
The version of the desktop is 1.12 and the firmware is 6.5.1.
I need to correct that the account cannot log in to the NAS as it just shows the handshake icon.
we have upgraded to a readycloud account.
Thanks.
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