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Forum Discussion
tomiaurednik
Mar 29, 2017Tutor
User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
- Apr 11, 2017
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
brightsky
Mar 22, 2017Aspirant
Hi,
I have a 2 ReadyNas 104's and a 102 on my home network, on one of the 104's I have a couple of cloud users I want to remove, when I try to remove in the device admin, it says i can't because i have to use readyCloud to do so, but when i go to ready cloud it wont even show the users or shares for this device, it just constantly refreshes and shows nothing, the other 2 devices work fine.
When i select the device, it just shows the other devices in the detail panel.
And now selected:
It's just impossible to do anything.
Retired_Member
Mar 23, 2017Hello brightsky
to delete ReadyCLOUD user in ReadyCLOUD web portal,you will have 2 options to do so
1)in web portal,click Manage>device icon,all of you invited users will be listed here,you can also delete them here.
2)backup all the data from home share(if you need data of home users) and unregister ReadyCLOUD service,this operation will remove all the ReadyCLOUD accounts information,shared links,data in /home.
I'm expecting your reply and confirm if you can resolve the issue.
- brightskyMar 23, 2017Aspirant
Both of these did not work, firstly as I mentioned before selecting the NAS in Manage does nothing, doesn't even show the shares:
So I then followed your second choice, and now I cant do anything, I unregistered from the readycloud service, removed all the users and now when I try to turn on Readycloud I get this error:
I have to say, this software is so poorly tested.
Thanks for your help so far.
Iain
- brightskyMar 23, 2017Aspirant
And before anyone asks, there are no users on the device with my account name!!!!
- Retired_MemberMar 24, 2017
PM sent
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