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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
Hi
When i go to https://readycloud.netgear.com/client/en/welcome.html i click signin.
That mostly works - but not allways..
When it works:
When i then click the nas in the Home tab, it says the nas is offline.
I have restarted the nas ½ hour ago, its working fine. I can acces files from it, from windows file explorer or from my TV.
What should i do?
Hi,
The same problem here. Cannot login my R7000 readycloud anymore. And also i cannot change my pw.
Same here my accounts has been delated somhow cant make new 1 also when trying to contact support via chat it returns server fatal error
I have just called Tech Support and they are aware there is an issue with ReadyCloud and they are working on it.
So if you are trying to log into "ReadyCloud.Netgear.com" and you can not then beware of the below also:-
Basically your NAS "chats" with the ReadyCloud servers. If however your NAS can not be found on their database, due to whatever reason, then the NAS seems to toggle the "ReadyCloud" option to "OFF" and proceeds to dump the cloud users and their "Home Drives".
So double check your NAS as well!
Same issue- cannot login to ReadyCloud, device shows offline and Cloud services were switched off on the NAS as well.
Seems like Netgear only works for about 30 days at a time before having major issues. Time to look for another product.
I can get into these forums and through the web app but not through the Windows app. One of my backups failed last night (first time in months) but I can't get onto that server to see what happened.
spoken wit netgear support they recived today many cases about this issue and they working on it
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