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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
Hello,
I'm having major issues with the Readycloud app and web portal. Each one says my drives are offline. I can access my admin page and see that under the cloud tab I have two green ticks with Internet available and services available. All looks healthy on the admin page V 6.6.1 Everthing was working fine yesturday. I believe the issue is with ReadyCloud and not the drive (I can hear it spinning up). Under IPV4 im using DHCP and having my router address in the DNS list as well as 8.8.8.8. and 8.8.8.4
Can anybody help, I've rebooter the router, the drives, computers etc I'm on a MAC.
UPDATE: I have noticed that under the cloud tab in admin, Readycloud has turned itself off. I can turn it on again but everytime I log back in to the admin page it shows as off with no green ticks!!
Thanks
You're not the only one. Those *&@$#%@**^@!!!* employees at Netgear let Readycloud go down again without giving anyone the benefit of so much as an email to let us know that there's a problem!
Has anyone heard anything from them otherthan "we are working on it'?
Same over here. I can't even recover or create a new account. But why doesn't anybody from support gives a statement to this. Email would do also!!! I am a kind of p....... o..!!!!!
Is anyone's system back online? Mine isn't and I'm furious. Some of us actually have offices to run and things to do other than wait for Netgear to get its act together!
We have identified the users that were affected by the ReadyCLOUD outage from March 30th 8AM-12PM Pacific. These users experienced reset Home Folders for ReadyCLOUD user accounts. We will be reaching out to ReadyCLOUD owner accounts via e-mail to follow up to offer assistance.
Some of us actually have businesses to run, so when do you anticipate getting our access up and running? Or did you all decide to send out an email on a Friday and go home for the weekend without straightening out the havoc you've created?
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