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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
Hello,
I'm having major issues with the Readycloud app and web portal. Each one says my drives are offline. I can access my admin page and see that under the cloud tab I have two green ticks with Internet available and services available. All looks healthy on the admin page V 6.6.1 Everthing was working fine yesturday. I believe the issue is with ReadyCloud and not the drive (I can hear it spinning up). Under IPV4 im using DHCP and having my router address in the DNS list as well as 8.8.8.8. and 8.8.8.4
Can anybody help, I've rebooter the router, the drives, computers etc I'm on a MAC.
UPDATE: I have noticed that under the cloud tab in admin, Readycloud has turned itself off. I can turn it on again but everytime I log back in to the admin page it shows as off with no green ticks!!
Thanks
You're not the only one. Those *&@$#%@**^@!!!* employees at Netgear let Readycloud go down again without giving anyone the benefit of so much as an email to let us know that there's a problem!
Has anyone heard anything from them otherthan "we are working on it'?
Same over here. I can't even recover or create a new account. But why doesn't anybody from support gives a statement to this. Email would do also!!! I am a kind of p....... o..!!!!!
Because that would require some basic courtesy and customer support, whcih Netgear is clearly incapable of.
Hello all,
ReadyCloud is currently down, eng'g is currently investigating. I believe there is no need to create a new account. It may be best to wait for an update about this ongoing problem. We sincerely apologize for the inconveniences.
Regards,
I'm having exactly the same issue here... Can you please send notification to all end users about this issue and any further updates?
Is anyone's system back online? Mine isn't and I'm furious. Some of us actually have offices to run and things to do other than wait for Netgear to get its act together!
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