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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
Holy Crap!
Same thing happend to me overnight. (03/30/2017 to 03/31/2017)
Can login into readycloud website but then it shows my NAS as offline.
Cannot login to admin page as it shows username/ password as bad
Cannot log into SMB of AFP folders via direct network connection ( conntecting to server via mac os)
Can logon via non admin account but only some of my files are there.
Can see NAS on network with good IP adress
Can see on front panel that device is normal
Readynas 104, 6.6.1 firmware (or whateve the latest is)
I have another ReadyNAS device that was unaffected and I am currently moving all data from the home folders in a regular share. I manually administer the security. I no longer have confidence in the ReadyCloud or user home folders when the data could easily be lost just because a user is removed.
Once I was able to log in (using the default user name and password) I changed my admin password and set the recovery email settings.
Then went to the log file to see what was going on.
It showed that two of the four user accounts were deleted about 10 seconds apart.
I am the only admin on this device so unless my 70 year old mother, 50 year old wife or 12 yr old daughter have recenly taken an interest in "that computer thing in the basement" i think something is afoot.
I have not checked to see what data was lost yet, if any. The major share folders I created still seem to be there, Music, Movies ....
My guess is that there is a backdoor into these devices that has now been exploited or there is a major flaw in the firmare/ OS that is randomly deleting users.
My solution to prevent backdoor access is to have the NAS turn on only when I will be home and using it then turn off when I go to bed.
If it's the firmware/ OS then we have to wait for Netgear and backup the backup.
Pretty lame.
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