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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
For some reason as of today I am unable to login to my ReadyNAS admin portal or access any of my shares that require admin access (i.e. all drives that don't have guest access). I haven't executed any updates to my system in the last few days. The last event I was involved with was replacing a defective drive last week (which rebuilt to restore my RAID5).
It couldn't have come at a worse time with some deadlines this weekend.
I'd be eternally grateful for any help or suggestiong for next steps to establish what the issue is and how to resolve it.
I have exactly the same problem! in the diary i have found that my account was deleted yesterday at 15:28:13
i have downloaded raidar and schuttled down the firewall avast. then raidar has found the machine and disk volume - then i can dowload my datas.... but what i schould now do????????!!!!!
and i log in with other name and passwort - admin/password
I have this very same problem including my account being deleted at 3.51pm on 30th March.
Any suggestions why this would have happened??
Hi dhampton18,
Here is a statement from one of our support that is working with our engineering group.
We have identified the users that were affected by the ReadyCLOUD outage from March 30th 8AM-12PM Pacific. These users experienced reset Home Folders for ReadyCLOUD user accounts. We will be reaching out to ReadyCLOUD owner accounts via e-mail to follow up to offer assistance.
Regards,
The only files that would have been lost would have been e.g. what was in the home shares for ReadyCLOUD users and private time machine backups for ReadyCLOUD users. Files in ordinary shares would be fine. The ownership/permissions may be lost but the files would still be there.
The best way forward does depend on whether you need an attempt to recover some data from e.g. deleted home shares, or not.
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