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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
I am surprised that no one from Netgear responded to message thread yet.
I can not find the original post on this web site, but it recommended if you want to recover your data you can try this.
https://www.google.com/search?q=replicateMe&ie=utf-8&oe=utf-8#q=reclaiMe+readynas&*
I can not confirm whether or not it will work, because I am working on the process myself.
ReadyNAS 516
Firmware 6.6.1
I wouldn't try 3rd party software just yet.
I'm away at the moment with limited access to the internet but engineering might have found a way to recover the data.
Please don't run any volume maintenance or make any changes to you volume if possible as these will reduce the chances of partially/fully successful data recovery. If you must access your data still on there for now I would boot to volume read-only mode.
If you can connect a USB HDD (with enough space to hold the deleted data) to your NAS and boot your NAS to tech support mode (a boot menu option), and PM me the 5-digit number you then get and your agreement to http://kb.netgear.com/20932/NETGEAR-Remote-Access-Policy I'll take a look when I'm back.
Once I discovered the problem I turned off my device until I am able to recover my data.
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