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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
Hi
When i go to https://readycloud.netgear.com/client/en/welcome.html i click signin.
That mostly works - but not allways..
When it works:
When i then click the nas in the Home tab, it says the nas is offline.
I have restarted the nas ½ hour ago, its working fine. I can acces files from it, from windows file explorer or from my TV.
What should i do?
I am experiencing the same major outage. Currently I am 2000 miles away from my NAS so I cannot check it locally. I tried to hit the IP Admin page but get a message saying that the ReadyNAS Admin Page is offline.
I also tried accessing ReadyCloud and get a message showing my NAS but stating its offline. I dont believe my ReadyNas is powered down becasue I have it on UPS.
I contacted Netgear Techncial support and they advise not to make any changes or try anythign at this time as the engineers are working for a resolution and restoration. I have phone support with them. They added my ticket and case to a list of many from what it sounded like.
Not very encouraging news, and I wont know until I get home next week if I lost any data on my Redundant NAS. I didn't realize I needed to back up those redudunand drives. THat was the reason I made the purchase of the ReadyNas. Very disappointed to say the least, but tryign to remain calm until there is more news, and not making any type of changes or new logins or new users.
My best wishes for everyone in this terrible situation.
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