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Forum Discussion
tomiaurednik
Mar 29, 2017Tutor
User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
- Apr 11, 2017
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
jlpscot
Apr 01, 2017Tutor
Same issue here:
Did anyone had any support from NETGEAR on how to restore or recover the lost data?. Is it any contact available at NETGEAR to ask for help on this issue?
douglas_cheung
Apr 03, 2017NETGEAR Expert
Hi,
Please send an email to
readycloudsupport@netgear.com from a valid MyNETGEAR email account
to register for your case. Please be descriptive of the situation, as much as possible.
Thank you very much,
Doug
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