NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
So, I'm guessing I got hit by that ReadyCloud bug, since I couldn't get in to my share (which I had mapped to my laptop). Did an OS reinstall to reset the password, and finally managed to get in to the web admin, and then found out my share had disappeared, along with the snapshots that should have been there to restore such a thing. I had three 4TB disks and one 6TB disk, and I need to obviously try to recover the files. There's about 4TB of files that got deleted (so not a ton, thankfully), but since I had it in X Raid, I'm assuming any sort of attempt to recover means I'll need to connect all of the drives at once to my laptop, correct? Or is there another way to do this disk by disk? I'm aware I need a specific program for recovery (and I'm looking in to which one to use), all I need to know is how I'm connecting the drive (or drives) to do it.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
