User has been Auto deleted - all data lost

Hello all,

I am sure you are all aware of the recent problems with the ReadyCloud app, having received this email from NetGear;

Dear NETGEAR customers,

Between 1:00 AM and 12:00 PM, March 30th, 2017, US Pacific Time, we unfortunately experienced a ReadyCLOUD server outage.  According to our records, a ReadyNAS registered under your name performed a reboot.  These events may have reset your home folders, making data in those folders inaccessible. 

If you believe you have had data loss in your home folder, you should immediately reboot your ReadyNAS to "Volume Read Only" mode (Note 1) so the current state of the volume is retained.   In this situation you should then contact NETGEAR at readycloudsupport@netgear.com from a valid MyNETGEAR email account

Best Regards,

NETGEAR Team

Note 1: To get into “Volume Read Only” mode, you can access the boot menu using the instructions for your device found at https://kb.netgear.com/20898

It appears that ReadyCloud is back up and running, I can access my Drives via both the desktop app and the web browser. However I have been unable to complete my backup job. I have two Nas drives one at home and one in my studio, the studio drive is set to automatically perform a backup job everyday to the home drive using Readynas Replicate. I get the following report;

Is anybody else experiencing problems still or having issues completeing a replicate job? I am not experienced enough to understand whats going wrong with mine but I do know it was working perfectly before the ReadyCloud Server went down.

Regards, Luke