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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
I haven't been able to connect to my readynas for several days. Haven't manually updated any software to cause it to fault or anything else. Seemed to just fail after attempting to connect one day. Can't see any reason why.
I've reset the modem.
I've reset the nas several times.
I've checked all cables are plugged in correctly.
The lights are all showing that it is functioning (blue cable light is on and no random flashing) but no luck.
Can't login to the admin page to check the status, login box just keeps popping up every time I enter details, despite several attempts and even trying to reset the password. Trying all possible solutions but nothing connecting me in.
Can login to Readycloud online with the same details but it says that the nas is offline and nothing I do seems to rectify things.
Not a technie so don't really know what to do from here.
I've had it for 5 months with no issue until now.
Please help!
Cazzbags wrote:
I've had it for 5 months with no issue until now.
Please help!
One option is paid support (my.netgear.com).
Cazzbags wrote:
I've reset the nas several times.
What exactly did you do here? Forcibly power down and restart? Or something else?
There was a ReadyCloud failure last week that took Readycloud off-line and resulted in data loss for some ReadyNAS owners. That might have triggered your issue, although your symptoms look a bit different.
Yes just powering down from the box itself. Is there another way without logging in?
Problem solved.
Rebooted the system manually using OS method.
This enabled me to login to the admin page.
Users had been deleted so I was affected by the same outage as others,
Turned the cloud back on and reconnected that.
Back up and running and don't seem to have lost files.
Thanks everyone.
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