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Forum Discussion
tomiaurednik
Mar 29, 2017Tutor
User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
- Apr 11, 2017
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
dnanthony83
Apr 04, 2017Star
Netgear Support was unable to recover the data from the ReadyCloud Home Folders that I lost as a result of their outage. Now they're suggesting that I purchase another one of their "cost-effective" products so that they can try to recover my files with another tool. Are you effin kidding me? Why would I give Netgear anymore of my money after this?
Don't get me wrong, I appreciate that Support is trying to help, but telling me to buy another product from Netgear to try to resolve an issue that they created is absurd. I'm more likely to write Netgear's storage solutions off as unreliable and buy a product from a different manufacturer.
Fortunately through all of this I only lost my most recent work as I do have an external backup, but the most recent data is the most critical. Ugh.
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