User has been Auto deleted - all data lost

Netgear's handling of this is attrocious. Why do they create a fiasco in our systems and then leave it to a message thread of users to discuss and support each other?

They pretty much force their way into our IT with this stupid ReadyCloud, and then do a hideous job of it. We rely on their systems to be expert, but it is more like a newbie that has admin rights in our servers.

It really feels like they don't know what their doing and they don't care how it affects us.

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KenBennett wrote:
butt out

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Really?

You do realize this is a community forum right? You want a technical explanation of what happened? You got it. You want to cry out to NETGEAR, complain, raise legal threats, contact their Support.

NETGEAR's public statement: https://community.netgear.com/t5/ReadyCLOUD/ReadyNAS-Bulletin-Board-on-March-30th-2017-ReadyCLOUD-Outage/m-p/1259697#U1259697

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KenBennett wrote:
First off. If you don't work for netgear then butt out. Netgear is responsible and I, like others, want answers.

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IMO you are out of line.  If you want to question Netgear specifically, then create a new thread and spell that out.  Even then, any community member has the right to chime in if they wish.