NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
My post to NETGEAR's facebook page keep getting removed. NETGEAR need to relase an official statement and tell users what they're going to do to help with this issue. They are treating this as if it was our fault. I tried reaching out to several tech blogs to see if the story can get traction.
I also lost accounts but the data is still there. I cant add new cloud users since the Netgear Readycloud website cant see my NAS (RN104) and says it is offline (it is not).
I can access the NAS using its local IP address but I had to reset the admin password.
Any suggestions ?
TIA
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
