Forum Discussion

Tutor

Mar 29, 2017

Solved

User has been Auto deleted - all data lost

Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...

ReadyCLOUD Portal

RN104

RN204

mdgm-ntgr
Apr 11, 2017
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?

This announcement has been updated over time.

I'm going to mark this as the solution to make sure those visiting this thread see this post.

dnanthony83

Star

Apr 05, 2017

I found that ReclaiMe File Recovery is able to read the 4-drive RAID5 BTRFS system from my ReadyNAS 104. I was able to locate the deleted ReadyCloud Home Folders. However, I need a license to restore the data. At $200, that license is just a little out of reach for me. :-(

Netgear Support has offered to run a tool on my ReadyNAS that will provide me with a serialized recovery of my data. What the hell am I going to do with 2TB of files (roughly 300,000 files) in a serialized format? LOL. That'll take quite some time for me to parse.

I'm asking Netgear to provide a license for ReclaiMe File Recovery so that I can recover this data the proper way.

jak0lantash
Mentor
Apr 06, 2017
dnanthony83 wrote:
I found that ReclaiMe File Recovery is able to read the 4-drive RAID5 BTRFS system from my ReadyNAS 104. I was able to locate the deleted ReadyCloud Home Folders. However, I need a license to restore the data. At $200, that license is just a little out of reach for me.
Do you see the tree structure with ReclaiMe File Recovery or doesn't it only show files? I'm just interested in confirming that ReclaiMe won't perform the same kind of "serialized" recovery, which is often the only available option in data carving.
- andy_blanc
  Guide
  Apr 06, 2017
  Has anyone tried https://www.diskinternals.com/raid-recovery/ ?
  
  Looks worth a go.
  - jak0lantash
    Mentor
    Apr 06, 2017
    andy_blanc wrote:
    Has anyone tried https://www.diskinternals.com/raid-recovery/ ?
    
    The tool would need to be able to assemble mdadm RAID and read BTRFS volumes.
Wicky_W
Tutor
Apr 07, 2017
As I have read before, the ReclaiMe File Recovery is a tool that should work on this matter.

So I ask myself, why the causer of the problem - naming NETGEAR - is not giving (time limited maybe) licenses to all effected users, helping them clean up the mess THEY caused. That would do the trick and make -at least some- users "happy" again.