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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
I'm also unable to connect to the ReadyNAS Replicate management site, and my Replication jobs are failing. NetGear suggested I "Reset my password" on that site by a process which does not work at all...
So, it amounts to even more salt in the wounds, from a completely unapologetic NetGear. NetGear needs to wake up - THIS IS AN EPIC FAIL that only continues by the way they are handling it.
On the plus side, I'm earning awesome community badges by participating in this painful thread. WTF?? :manmad:
Support is working their way through helping users who have indicated via email that they need assistance.
For those who are experiencing issues with Replicate can you send in your logs (see the Sending Logs link in my sig)?
mdgm wrote:Support is working their way through helping users who have indicated via email that they need assistance.
For those who are experiencing issues with Replicate can you send in your logs (see the Sending Logs link in my sig)?
What? What is the point in sending logs for my NAS? It is pretty much unaware of the issues NetGear created. The issue is that I can't log into the management site. Can you send me the logs for the management site?
I'm told by support that to straighten out my Replicate issues I'll have to create a new account and set it up again... BUT that isn't possible because "the new account part of the site is down right now" and they don't know why.
NetGear is blowing my mind right now. I'm getting the sense that NetGear has no idea what is going on with their systems, and how it is affecting all of ours. We don't have unlimited time to straighten out the mess you've made.
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