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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
This is akin to ransomware. I don't understand why you wouldn't just created a new id, like user, then user.0 and so forth like windows use to do. Wouldn't that have made more sense and put the burden of deleting data on the administrator of the box.
Tryll if you let me know your case number (e.g. via PM) I can have your case reviewed.
We are working our way through helping users that need it. The best engineer in our NAS team is spending a lot of time looking at some of the systems that have experienced data loss. This is taking longer than we would like but we are working on it.
Normally when shares are deleted it is initiated by a user and considering our warnings about this being a destructive process we don't offer data recovery for that.
So with these exceptional circumstances we're needing to attempt to recover data that we normally wouldn't due to the complexity of doing so.
Our announcement describes how to rejoin ReadyCLOUD.
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