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Forum Discussion
tomiaurednik
Mar 29, 2017Tutor
User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
- Apr 11, 2017
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
KenBennett
Apr 07, 2017Guide
Well, Y'all keep saying it's our fault. I keep reading how NETGEAR is going above and beyond and saying it's not their fault, yet it was a glitch on their side. Jak0lantash, you cannot pickup a turd by the clean end no matter how hard you try, so drop the turd, and go wash your hands.
StephenB
Apr 07, 2017Guru - Experienced User
KenBennett wrote:
Well, Y'all keep saying it's our fault. I keep reading how NETGEAR is going above and beyond and saying it's not their fault, yet it was a glitch on their side. Jak0lantash, you cannot pickup a turd by the clean end no matter how hard you try, so drop the turd, and go wash your hands.
Cut it out. As far as I can see, no one on this thread has said the data loss was your fault - including jak0lantash. Netgear said it was their fault here here: https://community.netgear.com/t5/ReadyCLOUD/Having-ReadyCLOUD-problems-since-3-30-17/m-p/1259697#U1259697 Netgear employees who post here haven't said anything different.
I get that you are angry. People who lost data have reason to be. But let's make this more constructive (focusing on how to get people's data back). I'd rather not have to start locking threads, given the overall situation.
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