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Forum Discussion
tomiaurednik
Mar 29, 2017Tutor
User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
- Apr 11, 2017
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
McGarnagle
Apr 11, 2017Aspirant
Hi jak0lantash
I have now installed version 6.7.0
mdgm-ntgr
Apr 11, 2017NETGEAR Employee Retired
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
- Gecko_AlexApr 11, 2017Tutor
After firmware upgrade to version 6.7.0 my NAS ceases to be accessible remotely and locally after 1-3 days of operation. It helps only reboot the device. What could be the problem?
- McGarnagleApr 13, 2017Aspirant
Thankyou, i have read this. However it does not address the issue that i have. I can access my ReadyNas through explorer. I can also access it through ReadyCloud if i go to "Discover", however the Nas is still reported as "offline" in the "Manage" page within ReadyCloud.
- mdgm-ntgrApr 13, 2017NETGEAR Employee Retired
Gecko_Alex 6.7.0 issues should go in a separate thread.
McGarnagle if you don't need a home folder data recovery attempt you could try leaving ReadyCLOUD as described in the announcement and joining it again.
Andy_blanc and sokudoningyou we've got your emails and have been following up with you.
- McGarnagleApr 13, 2017Aspirant
Hi, Thank mdgm. Is this the announcement you are refering to: Having ReadyCLOUD problems since 3/30/17?? I cannot find any information on leaving ReadyCLOUD.
- coloattyApr 13, 2017Luminary
McGarnagle comments: "I cannot find any information on leaving ReadyCLOUD."
How to Leave ReadyCLOUD. Heed the warning about data loss. If in doubt, don't without more information.
https://community.netgear.com/t5/ReadyCLOUD/no-registered-devices/m-p/1154478#M5576
- mdgm-ntgrApr 14, 2017NETGEAR Employee Retired
We've got a newer script again that's ready today which can try to see if any extra data can be recovered that the primary recovery script is unable to. This new script will lose most of the directory structure but preserve filenames. If you like we can try this too. However if writes have been made to your volume that does reduce the chances of recovery.
It's the Easter long weekend in Australia, so I'll be back looking at things on Tuesday.
- StephenBApr 15, 2017Guru - Experienced User
McGarnagle wrote:
Hi, Thank mdgm. Is this the announcement you are refering to: Having ReadyCLOUD problems since 3/30/17?? I cannot find any information on leaving ReadyCLOUD.
It's the line that says "toggle on ReadyCLOUD" -> turn off and then turn on again.
- McGarnagleApr 16, 2017Aspirant
Thankyou. It aappears that this problem has been solved for me.
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