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Forum Discussion
tomiaurednik
Mar 29, 2017Tutor
User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
- Apr 11, 2017
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
StephenB
Apr 04, 2017Guru - Experienced User
Cazzbags wrote:
I've had it for 5 months with no issue until now.
Please help!
One option is paid support (my.netgear.com).
Cazzbags wrote:
I've reset the nas several times.
What exactly did you do here? Forcibly power down and restart? Or something else?
There was a ReadyCloud failure last week that took Readycloud off-line and resulted in data loss for some ReadyNAS owners. That might have triggered your issue, although your symptoms look a bit different.
Cazzbags
Apr 24, 2017Aspirant
Yes just powering down from the box itself. Is there another way without logging in?
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