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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
This incident is a very serious event and for NetGear to have the ability to remove my access to my own data and also delete data is of serious concern. I would like to understand how this happened. Was it the result of a security breach? Has this event exposed my data to another party? Why has NetGear been so slow to respond on this issue.
I now have to question the viability of the whole ReadyCloud solution. It is simply too high risk for me to trust NetGear to hold administrative access to my hardware and data. This is not the first problem I have had with this solution and support response is inadequate. People need to have access to their data. They rely on it.
mutley1971 wrote:
I now have to question the viability of the whole ReadyCloud solution. It is simply too high risk for me to trust NetGear to hold administrative access to my hardware and data. This is not the first problem I have had with this solution and support response is inadequate. People need to have access to their data. They rely on it.
You do have other choices. I use OpenVPN (built into my router) myself. There is also OwnCloud and ZeroTier.
Cloud Sync or Resilio/Plex Sync might cover some use cases, but you need to be careful about two-way sync, since issues in one repository can propagate to the other.
We went with Negear, or I did because it was one stop shopping. If I wanted the other cloud accounts and sources, I could have built my own and ran a cloud on rasberry pi. I find suggestions like this when events of this nature take place, a smokescreen and to put the blame back on the user. Also i would not have recommended Netgear as a reliable source for their data either. I'm still waiting for that mysterious answer as to how Negear had the ability to turn off cloud access in my device when I have to log in as an admin and the password I setup. SMH
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