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Forum Discussion
tomiaurednik
Mar 29, 2017Tutor
User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
- Apr 11, 2017
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
_shaw
May 02, 2017Aspirant
Dear all. I have followed the current posts regarding this issue. Placed my ReadyNas in Technical Support mode, sent the required details to readycloud support from my MyNetgear registered email.
Has anyone who has done this received an acknowledgement? I have not, I'm a bit anxious.
Has anyone who has done this received an acknowledgement? I have not, I'm a bit anxious.
sassinemichel
May 02, 2017Star
Yes, I also know there are others who have been contacted by Netgear's engineers to try and recover the data, but most of it is not recoverable
I asked on this forum a few days ago now if there's an answer to how Netgear is going to bear the liability for the data lost but I'm not receiving any answers
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