NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

B2squared's avatar
B2squared
Initiate
Apr 10, 2018
Solved

Anti virus disabled after update 6.9.3

Anti Virus (reported internet not available but it was).  Applied update 6.9.3.  Still fails to update.  Turned off Antivirus.  Now  AntiVirus fails to restart. Rebooted NAS. Antivirus still wont sta...
Netgear Apps & Add-ons
  • Marc_V's avatar
    Marc_V
    May 17, 2018

    Hi B2squared

     

    Anti-virus should be fine and running by now. Can you check?

     

     

    Regards

     

Marc_V's avatar
Marc_V
NETGEAR Employee Retired
May 15, 2018

Hi B2squared

 

Have you tried updating to ReadyNAS Beta OS 6.9.4? You may want to try updating to this version.

 

Please make sure NAS can connect on the internet for it to be able to reach the AV update servers

 

Regards

 

 

 

 

 

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More