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B2squared's avatar
B2squared
Initiate
Apr 10, 2018
Solved

Anti virus disabled after update 6.9.3

Anti Virus (reported internet not available but it was).  Applied update 6.9.3.  Still fails to update.  Turned off Antivirus.  Now  AntiVirus fails to restart. Rebooted NAS. Antivirus still wont sta...
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  • Marc_V's avatar
    Marc_V
    May 17, 2018

    Hi B2squared

     

    Anti-virus should be fine and running by now. Can you check?

     

     

    Regards

     

Marc_V's avatar
Marc_V
NETGEAR Employee Retired
May 17, 2018

Hi B2squared

 

Anti-virus should be fine and running by now. Can you check?

 

 

Regards

 

  • B2squared's avatar
    B2squared
    Initiate
    May 21, 2018

    Hi Marc_V,   Yes, the AV service is reported working again I wont tempt fate by turning it off  and on again just at this juncture! I really appreciate your help and perseverance on the issue, and thanks to those unseen behind you.    For anyone wanting more info, a Factory reset did not restart the anti-virus and it required remote help to go in and get it working again.  Great help from the Community and Marc-V.  .Cheers for now, B2squared

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