NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ismaeljk
Apr 05, 2019Tutor
Backing up to ReadyNAS Vault some files/folders are not backed up
We have a backup from a ReadyNAS 524X running firmware 6.9.3 backing up to a ReadyNAS Vault.
On some of the backups, when new folders are created but not all, files in those folders are not bac...
- Apr 16, 2019
What worked in the end was upgrading the vault software running on the ReadyNAS - see this article.
But beware, when I upgraded the ReadyNAS OS, it seemed to overwrite the update, and I had to update it again.
ReadyNASVaultED
Apr 05, 2019Guide
Hello ismaeljk ,
Thank you for posting this question.
Please contact us directly at support@readynasvault.com to open a support request. This is our official support channel and one of our technicians will be able to better assist you in resolving this issue.
Thank you.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!