NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Apota4U's avatar
Apota4U
Tutor
Dec 15, 2019
Solved

ReadyNAS Restoring Backed Up Files

So, I've been backing up all my files from all of my computers on my home network using the ReadyCLOUD app. I purchased a new computer and I need to copy all the files from the ReadyNAS to the new PC. The only option I can see for transfering the files from the ReadyNAS to the new PC is right clicking on the file name and then click on DOWNLOAD. But I can only download one file at a time and I need to download thousands of files. This will take me years to do. I must be doing something wrong. I selected all the files in the folder and then clicked on download and then it makes me click SAVE AS for every file one at a time. So, that's the same problem. If they are all in a sub-folder then I can click on the folder name and click on download and it's creates a zip file and downloads all the files in the one folder in one zip file, but that won't work in this case because all the files are in the main folder off the backup folder and it won't like you do it for those folders only sub-folders off that folder. Can someone please help me? Thank you so much for all your help and time. 

  • I actually figured it out already. You use the ReadyCloud app to restore it to any computer you want. You select the backup folder you want to copy to the computer you are logged into and you choose the sync option for that folder and it copies all the files from that folder to your netgear folder for that user that's logged in data location.  

10 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Can you access the ReadyCloud backup share directly using File Explorer? For instance, enter \\nas-ip-address into the file explorer address bar (using the real NAS IP address of course).  Be careful on the slash direction ( // will open your browser).

     

     

    If you can't see the backup share in the File Explorer folder list , then you can try using the NAS admin credentials to access the NAS data volume, that will let you see the full data volume.

     

    For instance run CMD on the windows system and enter:

    net use * /delete /y
    net use t: \\nas-ip-address\data /user:admin nas-admin-password

    using the real NAS IP address and admin password of course.  Again, be very careful on the typing (both spaces and slash direction).

     

    The first command ends any open network sessions on the PC.  The second mounts the data volume on the NAS as drive letter T on the PC.  If you use FlexRAID, the data volume might have a different name.

    • Apota4U's avatar
      Apota4U
      Tutor
      Thanks for the info. I'll try that. What's FlexRaid? Is that something I should be using? I also can't remember my Admin password and I tried using the password recovery feature but that didn't work for some reason either, so I'm not sure how to reset the password. Any help with that? Thanks!
      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Apota4U wrote:
        What's FlexRaid? Is that something I should be using? 


        Likely not something you should be using.  FlexRaid gives you more options on setting up the RAID array.  XRAID is the best option for most users.

         


        Apota4U wrote:
         I also can't remember my Admin password and I tried using the password recovery feature but that didn't work for some reason either,

        You can do an OS reinstall from the boot menu.  See pages 50-52 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf

         

        That resets your NAS admin password to password. The network setting will change back to DHCP with no bonding (likely what it is already), and volume quota will be turned off (you can turn it on again using the settings wheel next to the volume on the volume tab).

         

        You will need to change the password before you use the commands in the previous post.

         

        Since anyone who knows how, can reset the password if they have physical access to tthe NAS, I suggest writing down the admin password and taping it to the inside of the front cover on the NAS.

         

         

         

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More