NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

AGSowjet's avatar
AGSowjet
Apprentice
Nov 28, 2016

Bug: ReadyNAS Surveillance App still active though turned off at app panel

The preferences definitely say it's turned off, but I can still reach the admin panel on port 5100.

 

I guess for now, deinstallation is the only way to turn it off…

 

ReadyNAS 104, latest Firmware 6.6.0

 

4 Replies

Replies have been turned off for this discussion
  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello AGSowjet,

     

    Do you mean the admin page for ReadyNAS Surveillance?

     

    Perhaps uninstall the app then see if you get the same results.

     

    Regards,

    • AGSowjet's avatar
      AGSowjet
      Apprentice

      Yes exactly. The NAS admin panel says it is off, but the admin page for ReadyNAS Surveillance can still be reached and I can still login with default username and password if not set up.

       

      Of course, deinstallation deactivated the software completely.

       

      But I'd say this is a security risk when software that was disabled by the admin in admin panel actually is still active on the ReadyNAS.

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello AGSowjet,

         

        Let me check this with the eng'g team first since I get the same result when I tested.

         

        Thanks for your cooperation!

         

        Regards,

  • siigna's avatar
    siigna
    NETGEAR Employee Retired

    Turning off Surveillance will shutdown the back-end Surveillance server, but the UI will still be served from the NAS' web server.  Even though the UI is available, with the back-end server shut off you shouldn't be able to make any settings changes.

     

    I've filed a bug to improve this behavior and disable any app-related web configuration along with the service itself.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More