Forum Discussion

Follower

Nov 20, 2019

Solved

Can't get ReadyNAS 212 working with ReadyNAS Vault

Running a ReadyNAS 212 on Firmware 6.10.2 (latest). I had it set up with ReadyNAS vault to do continuous backups. That suddenly stopped working (files "last modified" date just stayed the same). I co...

KimReadyNAS
Jan 24, 2020
Thanks - updating the Vault software on the NAS using this link has resolved this:
https://support.readynasvault.com/hc/en-us/articles/360001208183-How-to-Manually-Update-the-Vault-in-my-ReadyNAS

ReadyNASVaultED

Guide

Nov 20, 2019

Hi Mystprism -

We would be happy to help you diagnose and resolve the issue. In order to track it and get members of our team who aren't participants in this forum engaged, can you please send an email to use at support@readynasvault.com. This will create a ticket that we can use to track the issue and allow us to privately ask you account specific questions.

Once we get it resolved for you, we can circle back and update this forum thread so others can see the result can benefit others who might run into a similar issue.

Looking forward to helping you get the Vault back up and running...

BeckSys
Aspirant
Dec 25, 2019
Hello,
I've got the same problem.
I have a ReadyNas 312 Firmware 6.10.2.
I have enabled the ReadyNas Vault and connected it with my account,
then clicked on the "ReadyNas Vault" and tried to install a backup job.
After that I got the error message: No Backup Config. Please install the client application on the device.
Thanks for your help.
Best regards
Andre

Sorry for my English
- JohnCM_S
  NETGEAR Employee Retired
  Dec 27, 2019
  Hi BeckSys,
  
  It will best if you contact ReadyNAS Vault Support team directly. You should be able to contact them by visiting this link.
  
  Regards,