NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Currupted copy of picture backuppped with ReadyCLOUD app on Android
I installed the ReadyCLOUD app on my Android phone and enabled backing up of my Camera folder. After a while, it backed up all files (I think, did not check it yet), but alsp found something strange....
Hi,
What do you mean exactly with connected remotely or locally? I was using the ReadyCloud app on my Android phone while it was on WiFi on the same network as the NAS is.
I compared the Camera folder on the phone with the folder on the NAS with Beyond Compare 4 and did a binary comparison on the files. I attached a screenshot of the differences found by the application. The left pane is the contents of the phone, the right pane the contents of the NAS. In total 4 files are affected. In one occasion only the file with the addtional (1) in the name is present, not the original file. (Also, one file is still on the camera but was not yet backed up. I created that photo just before doing the comparison.)
I do not know if I had connection issues. I was under the impression the app would also backup when the phone goes to the lock screen. Is that a correct assumption? Or does it only backup when you actually open the app?
Ramon
Do all files show on the NAS Share? I'm not sure why there are corrupted copies and by looking at it, the dates on the corrupted files are latest than with the (1)s. Are your files saved on Micro SD from your phone? or is it using Internal storage?
If there are disconnection issues, ReadyCloud usually just paused syncing and then continue once connection has re-established, not sure though if it Timed out rendering the file incomplete but it has not happened to me yet, getting a corrupt file uploaded or created.
You are correct with Android, it can backup on the background.
Regards
Hi,
All files do show on the NAS share.
The comparrison I did, only shows the differences (I hid all files that are binary equal in the overview, because it were more than 600).
The files on the phone are on the internal storage, not an SD card. All files in the phone are just fine.
I did a new comparisson today (I took about 30 photos since the last comparisson), and noticed none of the new files were synchronized to the nas. It looks like the synchronization process did not take place during that period. Perphaps I need to change a config setting in my phone to allow it to run in the background? I realy would like to have the ReadyCloud app backup new photos and videos without opening the ReadyCloud app. I will post update whenI found something that enabled it.
It looks like the (1) files are created when synchronization a file failed (got interrupted), but when it tried to continue it did not have access. In that case it just created a new file with the (1) suffix in the file name. Somewhere last week the Android app of ReadyCloud was updated, perhaps this issue has also been addressed? I did not find it in the update description though.
Ramon
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
