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Forum Discussion
File size limitation ?
My Vault backups run fine except there a couple of files which are over 2GB in size which never back up - other files in the same folder (around 1GB in size) back up just fine but the larger ones don'...
For anyone else with this problem - it has now been solved by the responsive and helpful folks at ReadyNas tech support.
Turns out some file types are compressed on the NAS before being sent to Vault and the compression code has an incorrect and undocumented limitation of 2GB on file sizes. The files I was backing up are .pst files and these are subject to compression and hence the erroneous limitation.
Temporary workaround is to rename the file to a suffix that doesn't subject it to compression and it backs up just fine then. Support tell me that the limitation will be fixed (or rather increased to the 5GB documented limit) next time they do a release.
Thanks to all
Turns out some file types are compressed on the NAS before being sent to Vault and the compression code has an incorrect and undocumented limitation of 2GB on file sizes. The files I was backing up are .pst files and these are subject to compression and hence the erroneous limitation.
Temporary workaround is to rename the file to a suffix that doesn't subject it to compression and it backs up just fine then. Support tell me that the limitation will be fixed (or rather increased to the 5GB documented limit) next time they do a release.
Thanks to all
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