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gusvernom's avatar
gusvernom
Initiate
Dec 23, 2021

Firmware update 6.10.6 breaks Plex

Hi there Community,

I have a ReadyNas 424, with only nfs shares and one application running on it: Plex

 

I recently received a notification to update from 6.10.5 hotfix 1 to 6.10.6

After the update reboot, Plex would no longer launch. I updated Plex with the latest version (1.25.2), with no success.

 

Workaround:

Fortunately, I could reload the 6.10.5 firmware, and my Plex system went live immediately.

 

If this information can be of anyhelp for anybody... I spent a couple of hours quite nervous before I could launch Plex again!

 

G

4 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Tagging JeraldM and kohdee to make sure they see this.

     


    gusvernom wrote:

    Hi there Community,

    I have a ReadyNas 424, with only nfs shares and one application running on it: Plex

     

    I recently received a notification to update from 6.10.5 hotfix 1 to 6.10.6

    After the update reboot, Plex would no longer launch. I updated Plex with the latest version (1.25.2), with no success.

     

    Workaround:

    Fortunately, I could reload the 6.10.5 firmware, and my Plex system went live immediately.

     

    If this information can be of anyhelp for anybody... I spent a couple of hours quite nervous before I could launch Plex again!

     

    G


     

  • kohdee's avatar
    kohdee
    NETGEAR Expert

    Maybe too much time has passed  but if you download the log bundle, you can check systemd-journald log and share the reason why Plex wouldn't start. From there we could help identify what problem you ran into and see if it is actually 6.10.6 related. 

    • gusvernom's avatar
      gusvernom
      Initiate

      Hi,

      Yes, it's a bit late. the logs starts after I went back to the previous firmware. sorry

      If I have some time in the next month I can try to make the upgrade again.

       

      • Ra20r's avatar
        Ra20r
        Aspirant
        I am too facing this issue.
        Updated Plex to the latest version, then did the RN OS update to 6.10.6 and now the Plex services doesn't start.

        I've not down graded the RN OS yet, so if logs are needed I can grab them.

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