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dschwartzer's avatar
dschwartzer
Luminary
Apr 19, 2017
Solved

Multiple file copies in Plex

I have a ReadyNAS 526X running OS 6.6.0.  I recently reinstalled Plex on my server and recreated my video library.  As the library was being created, I saw that almost all of the movie files on the ReadyNAS created 7 - 8 copies of the file in the Plex application.

 

It took awhile but most of the multiple copied were automatically merged into a single icon in the Plex app although it still retained all of the different versions in the background.

 

There were one or two movie files that did not merge and I had to do those manually.

 

This is just a guess on my part but I am thinking that the Plex app saw all of the files in the Snapshot folders and that resulted in the multiple file copies.  Is that correct?  If so, it would seem to me that Snapshots should not be enabled for the Videos folder on the ReadyNAS in order to avoid these issues.

 

Has anyone else experienced this issue?  Can someone suggest how best to manage these files for the Plex app.

 

Thanks,

 

David

  • Was allow snapshot access enabled on the share? If so, perhaps try turning that off.

3 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Was allow snapshot access enabled on the share? If so, perhaps try turning that off.

    • dschwartzer's avatar
      dschwartzer
      Luminary

      mdgm:

       

      That appears to have worked but I did have to delete the existing library and recreate it after turning off access to Snapshots.

       

      Does that mean Snapshots will no longer be taken of this share (it is still set to Daily) or is it just that the Snapshots will not be seen in the share?

       

      Regards,

       

      David

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        dschwartzer wrote:

         

        Does that mean Snapshots will no longer be taken of this share (it is still set to Daily) or is it just that the Snapshots will not be seen in the share?

         


        It just means that the snapshots aren't directly accessible from file explorer.  You can still browse them from the web ui, and with Windows you can still right-click on the file/folder and see previous versions.

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