Forum Discussion

Follower

Aug 01, 2019

Solved

NAS RN 312

Hi,

I have been using ReadyCloud to access the NAS drive from a remote location and it's been working fine but this morning, it says online VPN disconnected.
I have tried rebooting the PC, turned off Readycloud and on in ReadyNAS admin page. But still no luck. Please help fix this asap as we are working on deadlines. ReaadyNAS RN312, firmware 6.10.0 hotfix 2.

Thank you.

Marc_V
Aug 04, 2019
Hi All,

This issue is now resolved. This was fixed last Friday August 2, 2019.

Hope everything is working now.

Regards

4 Replies

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nextwavepc
Guide
Aug 01, 2019
I have 2 ReadyNas running readycloud. Both are reporting same issue. Rebooted both, updated firmware on both. Same issue. Restarted Readycloud, restarted PC. Installed ReadyCloud on a brand new fresh VM. Still same.
Marc_V
NETGEAR Employee Retired
Aug 01, 2019
TechNewbie35

Welcome to the Community!

We apologize for the inconvenience, This has been reported already and they have logged a ticket to resolve this. We will make sure to update all users once this is resolved.

ReadyCloud Portal readycloud.netgear.com and ReadyCloud Mobile App are not affected of this issue.

Thank you for your patience.

Regards
- xua
  Aspirant
  Aug 01, 2019
  same problem here VPN Disconnected...
  
  When do you think this will be fixed!
  
  Thanks
Marc_V
NETGEAR Employee Retired
Aug 04, 2019
Hi All,

This issue is now resolved. This was fixed last Friday August 2, 2019.

Hope everything is working now.

Regards