NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Bigdon26
Jun 08, 2018Aspirant
Help with my NAS RN(312)
I'm new to "Ready NAS". I have the RN312
I probably should used WD red drives but I used
2 Western Digital WD2002FAEX 2TB 7200RPM SATA 3.5" Black Hard Drives
I have 6.9.3 Firmware
It's telling me my "status" is degraded.
How do I fix that?
Hi Bigdon26,
It is good to know that everything works fine now. We encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
Regards,
5 Replies
Replies have been turned off for this discussion
- JohnCM_SNETGEAR Employee Retired
Hi Bigdon26,
"Degraded" status means that there is no redundancy in your volume. In your case, one of the disks might have failed or is not detected by the chassis. Are the drives also brand new?
You may also download the logs and provide it to us so we can check. You may visit this link for the steps on how you can send it.
Regards,
- Bigdon26Aspirant
I bought the drives on eBay and was told there were refurbished? Now I'm thinking "referbished" by owner as in he formated them?
I have a brand new set of 4TB Western Digital "RED" drives coming tomorrow.
- JohnCM_SNETGEAR Employee Retired
Hi Bigdon26,
Do you still have the same volume status on your NAS after using the WD Red drives?
Regards,
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!