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Bigdon26's avatar
Bigdon26
Aspirant
Jun 08, 2018
Solved

Help with my NAS RN(312)

I'm new to "Ready NAS". I have the RN312

I probably should used WD red drives but I used 

2 Western Digital WD2002FAEX 2TB 7200RPM SATA 3.5" Black Hard Drives

 

I have 6.9.3 Firmware 

It's telling me my "status" is degraded.

How do I fix that?

 

  • Hi Bigdon26,

     

    It is good to know that everything works fine now. We encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.

     

    Regards,

5 Replies

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  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi Bigdon26,

     

    "Degraded" status means that there is no redundancy in your volume. In your case, one of the disks might have failed or is not detected by the chassis. Are the drives also brand new?

     

    You may also download the logs and provide it to us so we can check. You may visit this link for the steps on how you can send it.

     

    Regards,

    • Bigdon26's avatar
      Bigdon26
      Aspirant

      I bought the drives on eBay and was told there were refurbished?  Now I'm thinking "referbished" by owner as in he formated them?

      I have a brand new set of 4TB Western Digital "RED" drives coming tomorrow.

      • JohnCM_S's avatar
        JohnCM_S
        NETGEAR Employee Retired

        Hi Bigdon26,

         

        Do you still have the same volume status on your NAS after using the WD Red drives?

         

        Regards,

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